Privacy and Service Policy


  • Can Cleanse

    Garbage Can Cleaning Service Terms and Conditions

    1. Service Agreement: By engaging Can Cleanse LLC for our garbage can cleaning service, you agree to abide by the terms and conditions outlined herein. These terms constitute a legally binding agreement between you (the “Customer”) and Can Cleanse LLC.

    2. Service Scope: Our service includes the cleaning of standard-sized residential or commercial garbage can at the designated service location. Additional cans may be cleaned upon request and may incur extra charges.

    3. Service Fees: The applicable service fee is based on the number of cans cleaned and the frequency of service as agreed upon in the service contract. Payment is due in full at the time of service or as specified in the invoice provided.

    4. Access and Empty Cans: It is the Customer’s responsibility to ensure that our team has access to the garbage can(s) on the scheduled service day; The day after your garbage collection day. The can(s) must be empty and free of waste to facilitate proper cleaning. Failure to comply with this requirement may result in the application of the full service fee.

    5. Serviceability: If, upon arrival, the garbage can is deemed not serviceable due to damage or any other reason, the Customer will still be charged the full service fee. We will notify you of the issue and may offer recommendations for repair or replacement if necessary.

    6. Full Cans: If the garbage can is full and cannot be cleaned due to overflowing waste, the full service fee will apply. It is the Customer’s responsibility to ensure that the can is emptied before the scheduled service.

    7. Cancellation and Rescheduling: Service appointments can be rescheduled or canceled without penalty if done at least 24 hours before the scheduled service time. Cancellations made less than 24 hours in advance may incur a cancellation fee.

    8. Day of Service: Your garbage can must be out at roadside just as on collection day. We will conduct cleaning the day AFTER your garbage collection day. If you have selected the incorrect day of service on the request form this may result in the application of the full service fee.

    9. Liability: While we take utmost care in cleaning your garbage can, Can Cleanse LLC shall not be held liable for any damage that occurs during the cleaning process.

    11. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Washington state. Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the courts in Snohomish County.

    12. Contact Information: For inquiries, concerns, or service-related issues, please contact us at 360-592-3355 or CanCleanseLLC@gmail.com.

    By engaging our services, you acknowledge that you have read, understood, and agree to these terms and conditions.

    Privacy Policy

    It is our – Can Cleanse’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to the use of our website and services (hereinafter, “us”, “we”, or ‘Can Cleanse’ or ‘CC’). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties.

    This Privacy Policy, together with the Terms and conditions posted on our Website,set forth the general rules and policies governing your use of our Website andservices. Depending on your activities when visiting our Website, you may berequired to agree to additional terms and conditions.

    We undertake to preserve the confidentiality of all information you provide to us. Thus, in compliance with industry standards and regulations enforced typically by the Federal and State Governments, we adhere to the following privacy policy under relevant privacy policy laws.

    Data management

    We may collect, use, store and transfer different kinds of personal data about you.We have collated these into groups as follows:

    1. Your identity includes information such as first name, last name, title, andother identifiers that you may have provided at some time.
    2. Your contact information includes information such as billing address, houseaddress, email address, telephone numbers and any other information youhave given to us for the purpose of communication.
    3. Your financial data includes information such as your payment card or detailsof other methods of payment you have provided to us.
    4. Transaction data includes details about payments or communications to andfrom you and information about the services you have purchased from us.
    5. Technical data includes your internet protocol (IP) address, browser type andversion, time zone setting and location, browser plug-in types and versions,operating system and platform and other technology on the devices you useto access this website.
    6. Marketing data includes your preferences in receiving marketing from us;communication preferences; responses and actions in relation to your use ofour services.

    Information we process because we have a contractual obligation with you

    When you use our service or otherwise agree to our terms and conditions, a contractis formed between you and us.

    In order to carry out our obligations under that contract, we must process theinformation you give us. Some of this information may be personal information.

    • verify your identity for security purposes
    • process your order
    • provide you with our services
    • make payment
    • provide you with suggestions and advice on our services and how to obtain the most from using our website

    We process this information on the basis there is a contract between us, or that youhave requested we use the information before we enter into a legal contract.

    We shall continue to process this information until the contract between us ends or isterminated by either party under the terms of the contract. If you would like us todestroy information, we hold about you, please let us know by contacting us on theother contact information provided on our website. However, please note that if youuse any of our services which require you to provide personal information, deleting our records may mean that you will need to resubmit it to continue using suchservices.

    Disclosure of information

    Can Cleanse may disclose potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on CC’s behalf or to provide services available on our website, (ii) or to provide services to you and (iii) that have agreed not to disclose it to others. By using the website and our service, you consent to the transfer of such information to them. CC will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described earlier, CC may also disclose potentially personally identifying and personally identifying information in response to a subpoena, court order or other governmental requests, or when CC believes in good faith that disclosure is reasonably necessary to protect the property or rights of CC, third parties or the public at large.

    If you use our service and consent, we may occasionally send you an email to tell you about new features, newsletter, solicit your feedback, or just keep you up to date with what’s going on with Can Cleanse and our services. We shall keep this type of email to a minimum.

    If you send us a request (for example via a support email or one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. CC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally identifying information.

    Can Cleanse may keep details of your house address, phone number and email address for future orders. We will immediately delete such information upon your request or if you stop using our service for 6 consecutive months. We acknowledge that you have only provided this information for the sole purpose of delivering our services to you. We shall therefore ensure they are kept confidential.

    Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our services or website, you provide your consent to process information that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us at our website. However, if you do so, you may not be able to use our website or our services further.

    Information relating to your method of payment

    We store information about your debit or credit card or other means of payment when you first provide it to us through our payment gateway. We store this payment information [at your request] in order to make repeat purchasing of goods and services easier next time you visit our website.

    [We also store it to help us prevent fraud.]

    We take the following measures to protect your payment information:

    • We keep your payment information encrypted on our servers.
    • We do not keep all your payment information so as:
      1. to prevent the possibility of duplicating a transaction without a
        new instruction from you;
      2. to prevent any other third party from carrying out a transaction
        without your consent
    • Access to your payment information is restricted to authorised staff only.
    • If we ask you questions about your payment information, we only show [partial detail OR the first four OR the last four digits of the debit or creditcard number], so that you can identify the means of payment to which we refer.

    We delete your payment information upon your request or when a credit or debit card expires.

    In some cases, at the point of payment, you are transferred to a secure page on the website such as Apple Pay or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

    Opt Out

    We offer you choices when we ask for personal information, whenever reasonably possible. CC provides you with the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes. You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of this by contacting us on the contact information provided on our website. By providing information to CC, you are consenting to the collection, use and disclosure of such personal information in the manner described in this privacy policy.

    Privacy Policy Changes

    Although most changes are likely to be minor, CC may change its Privacy Policy from time to time, and in CC’s sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

    Security

    The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

    Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise that you to review the Privacy Policy and the terms and conditions of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

    Your content

    In providing us with your information, you represent and warrant that:

    1. All information you submit is accurate and truthful;
    2. You alone are responsible for your Content/information provided to us;
    3. You represent that you own or have the necessary permissions to provide such content or information.

    Breach of “Privacy”

    Users have a right to pursue legally enforceable rights against us if we fail to adhere to the privacy laws. Privacy laws under this agreement shall include reasonable privacy laws acceptable and used in commercial businesses. These laws require not only that users have enforceable rights against us, but also that users have recourse to courts or government agencies to investigate and/or prosecute non-compliance by Can Cleanse.

    How to contact us

    If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protections rights, please do not hesitate to contact us on the contact details provided on our website.

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